Recent years have brought a huge shift in the workplace around mobility, causing smartphones and tablets to become essential work tools for employees in many industries. Due to this shift, IT leaders must now provide robust tech support for both corporate-owned and personal mobile devices, however, an overwhelming number say they are not fully equipped or prepared to do this. This whitepaper offers guidance to help meet rising employee expectations for mobility device support without increasing IT staff levels, delivering a better support experience for everyone. This whitepaper is provided by:
|