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Friday 13 Apr 2018

Featured Blog article

How to start turning data into customer experience insight

2 days ago

With consumers now expecting a seamless and personalised experience across all channels, it’s vital that companies have a strong customer experience strategy in order to compete.

This is where customer experience management (or CXM) comes in - the practice of using data and insight from customer interactions to improve the overall CX.

Agencies, do you win business by accident or design?

about 19 hours ago

Why Chanel is the most influential luxury brand on social

about 21 hours ago

Is it time to have another look at Accelerated Mobile Pages?

about 23 hours ago

Why dynamic pricing is still as relevant as ever

1 day ago

How to put people at the heart of your design sprint

2 days ago

View all Blog articles

How are you performing with email in 2018?

Take part in the 12th annual Email Census and as thanks for sharing your insights, you'll get a complimentary copy of the resulting report.

The survey, carried out in association with Adestra, includes questions about email performance, strategy, artificial intelligence and data compliance.

Take part now

Digital Jobs

Econsultancy: Econsultancy Project Manager

Atom Brands: Global Digital Marketing Manager- Atom Brands

Mountain Warehouse: Head of Online Marketing – Acquisition

Search all digital jobs

Featured Research

A Guide to Customer Experience Management (CXM)

8 days ago

A Guide to Customer Experience Management covers the practical steps organisations can take to make themselves more customer-centric and how to implement data-led strategies that will help them understand their customers.

Lessons from Black Friday Best Practice Guide

10 days ago

The new Lessons from Black Friday report will consider the latest trends and statistics from Black Friday 2017 and highlight the key challenges that retailers should be aware of for 2018.

View all Research

Upcoming Training

Delivering Effective Email Campaigns - 5 places left
London, 17 Apr 2018

GDPR for Marketers -
London, 17 Apr 2018

Content Strategy & Editorial Planning - 6 places left
London, 23 Apr 2018

Creative Thinking for Digital Marketers -
London, 24 Apr 2018

View all Training

Upcoming Events

AI: Your force for marketing transformation (SEA) -
, 18 Apr 2018

Digital Transformation in the Retail Sector -
, 19 Apr 2018

AI: Your force for marketing transformation (Indian subcontinent) -
, 25 Apr 2018

Customer Experience Management -
, 25 Apr 2018

View all Events

About this newsletter

The Digital Pulse is Econsultancy's round up of the latest action in the world of marketing and ecommerce.

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