Question for electric utilities: How’s your customer engagement? For Rocky Mountain Power (RMP), it’s not too shabby. That’s at least in part because of what the utility is doing with customer-sited batteries that are integrated right into the grid operating system. The utility created a virtual power plant that it can tap for grid services daily using its battery grid management system. This has changed the way ES solar, an active solar installer in the state of Utah, is selling residential solar systems. Learn more about the Wattsmart program and how RMP is creating the grid of the future with customers in our lead story today. |