Laden...
May 21, 2020
The digital journey may be rife with timelines and launch dates, but the overall goal is much loftier: To develop an organization that is more responsive to change â not as an event but as an ongoing reality. Read more â¶
Kaiser Permanente streamlines operations with analytics
Fitting ITSM into a devops world
5 tips for running a successful virtual meeting
7 sure-fire ways to sour the business on analytics
Verizon calls on emerging tech to revamp work experience
CIOs reshape IT priorities in wake of COVID-19
Coronavirus: Managing (and pivoting) during a crisis
What is a chief customer officer?
5 tips for technology business management success
The healthcare consortium has reduced patient waiting times and the amount of time hospital leaders spend manually preparing data for operational activities with data analytics. Read more â¶
IT service management (ITSM) has been around for a long time. While ITSM and ITIL have been updated over the years, how do they stack up against Gen Z approaches like devops? Read more â¶
Running an online meeting can be as easy as running an in-person meeting if you follow a few simple steps. Here are five tips for taking your meetings online without missing a beat. Read more â¶
True data value depends on business insights. Hereâs how to ensure your analytics initiatives make sense to those who will benefit the most. Read more â¶
Verizonâs network specialists no longer rely on tired technology to execute tasks, thanks to a unified digital platform comprising RPA, machine learning, chatbots and other leading-edge tools. Read more â¶
Surfacing from crisis mode, CIOs find themselves redefining IT priorities, thanks to budgets in flux, a rising need to refine business processes, and new outlooks on the future of work. Read more â¶
Updated: If you werenât entirely prepared for COVID-19, youâre not alone. Ensuring business continuity in crisis management mode requires the right mix of technology, patience and agility. We hope this collection of Insider Pro articles helps. Read more â¶
A growing emphasis on customer experience is the most prominent trend in business today. The chief customer officer (CCO) position helps provide a single vision across all customer interactions. Read more â¶
The TBM framework can help your organization better align IT spending with business goals, while reducing unnecessary costs. Hereâs how to ensure a smooth transition when implementing the framework. Read more â¶
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