| Just Press Buy: Buy Buttons Impact Retail Performance During Q4 More than three-quarters of merchants offered buy buttons in Q4 2020 to ease checkout frictions and reduce cart abandonment. Results varied among retail segments, as seen in the PYMNTSâ Buy Button Report, which surveyed 811 retail sites from across 17 segments to examine how their usage affected their customersâ experience at checkout. |
| Donât Call It A Comeback: Pandemic Drives Accelerated Usage Of QR Codes Theyâve technically been around since 1994. But the need for touchless technology has driven new and accelerated usage for QR codes as a payment vehicle. In an interview with PYMNTS, Wei Jiang, president and chief operating officer of Citcon, said QR codes can âredefine the engagement experience between merchants and consumers.â |
| Getting Consumers Back Into The Grocery Store The digital-first economy has the attention of consumers as well as grocery executives right now, as each works to get comfortable with in-store shopping. Debbie Guerra, executive vice president of merchant payments and payments intelligence solutions at ACI Worldwide, told PYMNTS grocers will need to adapt their payments systems to keep up with consumer preferences. |
| Buy Now Pay Later Players Compete For Customer Attention, Spend The BNPL space is getting frothy as new competitors emerge and consumers increasingly see a variety of BNPL options at checkout (or even on Super Bowl commercials.) Afterpay Co-founder and Co-CEO Nick Molnar told Karen Webster in a recent conversation that it’s the customer, not the competition, who calls the shots. |
| AI Adds Fuel To New Credit Scoring Data Data drives the credit scoring business, and now alternative uses for that data are emerging. TrackStar.ai President and Founder Clint Lotz, told PYMNTS that artificial intelligence (AI) and application programming interfaces (APIs) help lenders use that data to make better credit decisions. |
| | B2B Innovation Readiness Playbook | | How Half Of All Businesses Are Closing The Receivables Cash Flow Gap Digital may be the mantra of the 2020s, but 49 percent of businesses still rely on manual processes to manage their accounts receivables. In the B2B Payments Readiness Innovation Playbook, 460 businesses provided an inside look at the current state of their receivables process and the innovations on their roadmaps to accelerate the order-to-cash cycle. |
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