Elevate CX With VR; Shoe Boxes Once Were Vital; Customers Want Texting

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MAY 4, 2017

Elevate CX With VR Here, There, Everywhere

For dealers, virtual reality is a nascent, but growing area that helps engage shoppers early in their journey.

Predictive Profit - Maximize Sales Utilizing Active Data
Erich K. Gail, CEO - Cardinale Group of Companies will share the strategy and tactics resulting in Cardinale Auto’s ascendance to the #2 Sales Volume eDealer. He’ll provide repeatable processes resulting in gains in sales, gross, and net profit along with the performance metrics Cardinale Auto utilizes to ensure their internal execution.
Learn more about the TLS Automotive CX Summit at http://tlsummits.com/automotive-cx-summit-2017/.

Footwear Came in Handy, But Shoe Boxes Were Vital

Authenticom’s Steve Cottrell recalls an early customer-relationship management system that didn’t rely on computers.

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Customers Want Texting, So What’s the Problem?

Only 3% of car dealership service customers indicate they received text-message updates, says J.D. Power.

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WardsAuto e-Dealer 100 Includes New and Old Faces

“The challenge for retailers is to continue to make the transaction as easy as possible for the consumer,” says digital marketer Jim Flint.

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