Customer service gets smarter with DeviceBits' software solutions. By leveraging the power of artificial intelligence, machine learning and predictive analytics, DeviceBits works with retailers, TELCOs and financial services to continuously improve and quicken omnichannel customer support.     Read More...

2017 could be the biggest year yet forblockchain. The Nasdaq wrapped up testing on its proxy voting blockchain tech, and a German startup found funding as it worked toward its goal of a decentralized venture capital fund called Neufund VC. But a report from the EU Agency for Network and Information Security suggests companies might want to think twice before diving into the blockchain headfirst.  Read More...

All in a week's work. Beat the Street, make a buy. Alibaba did both, putting to rest fears of a Chinese consumer speed bump with its latest quarterly results, and, via Alipay, buying MoneyGram for a US push. Now if only malls in the US could find some similar spark before they go dark.  Read More...