| How Retailers Can Manage The Coming Voice Disruption
Five years ago, retailers thought eCommerce and mobile was something â but maybe not the thing â that would define the future of retail and got caught flat-footed. Weâre at the same point with voice, says Andrew Wind, Vantivâs principal product manager for mobile. But this time, thereâs still a chance to design and execute strategies that can put retailers at the tip of the spear instead of bringing up the rear. Wind offers advice on how retailers can get ready and remain relevant in a world where their relationship with the customer will become more distant than ever before. Read More... |
| Jumio CEO On Finding The Anchor Point For Digital IDV
The brave new world of financial services, digital by design, has brazen hackers lurking in the shadows. Equifax hackers made off with some of the most basic and useful data points of 143 million individuals, meaning that some innovation and investment in next-generation authentication tech will soon accelerate, according to Jumio CEO Steve Stuut. He tells Karen Webster what must anchor those decisions in Topic TBD.
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| Why Consumers Are Less-Than-Secure Over Payments Security
Payment, telecoms and financial data solutions firm TNS found most consumers feel less-than-safe when handing over debit or credit cards to transact. But, they do it anyway. How to get them to feel safer? TNS Chief Security Officer Kent Kling told Karen Webster how encryption and all manner of alerts help â and why consumers are now leaning into what it means for them. Read More... |
| | Regulation | | Why Regulation Wonât Fix Credit Reporting Agencies
The Equifax breach has created a groundswell of voices, including congressional ones, demanding change in how credit reporting agencies are regulated. Karen Webster says that regulation isnât the cure for what ails the three players who control how credit information is accessed and used. Instead, she said, itâs important for policymakers to focus on the real issue â and listening to consumers whoâve been telling the CFPB for years that thereâs something really rotten in the land of credit reporting. Read More... |
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