Ex-Delta workers sue airline, say they were terminated for speaking Korean | Motivate employees with a sincere, curious approach | How #MeToo has changed office romance policy
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Four former Delta Air Lines employees who worked in the Seattle-Tacoma International Airport have filed a lawsuit against Delta, claiming they were fired in May 2017 for speaking Korean at work. The four say other workers who spoke non-English languages were not punished.
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Instead of offering impersonal praise, leaders should ask employees how they did such a good job and show them how their work helps the organization, writes Ron Carucci, co-founder and managing partner at Navalent. "Whether they sacrificed time with family, took on the emotional toil of doing something new or bore the political risks of a highly visible project, let people know that you understand the toll it took," he writes.
A package of bills introduced in the Senate would make it easier for small employers to participate in pooled employer retirement plans and would encourage adoption of automatic enrollment. "These commonsense proposals will greatly help people save for their future and retire with dignity," said former Sen. Kent Conrad, D-N.D.
Volley, a startup that uses artificial intelligence to produce employee-training materials, has received a strategic investment from JPMorgan Chase. "Volley's innovative technology to ingest, integrate and target micro-learning content automatically can fundamentally transform the way firms like ours approach learning and knowledge management," JPMorgan's Joseph Infozino said.
Marketers should be collaborating with their human resources colleagues to help develop a positive, unified internal culture and encourage employees to deliver a consistent message to prospects, Yoav Vilner writes. Work with HR on recruitment campaigns to attract the right talent and to boost customer satisfaction and business growth, he writes.