| Best Of Monday Conversations |
| The Best Of The Monday Conversation: Everything We Learned In 2019 Texting can be efficient, but it is the art of the conversation that keeps us sharp. And over the course of 2019, weâve had some great conversations on Mondays with some of the movers and shakers across payments and commerce. We learned, among other things, how to fight an international barrage of cybercriminals, why teaching financial responsibility has failed, why online lenders might not if the economy turns, and who has the superpowers in the grocery wars. Refresh your memory here. |
| Gulf Winds' Data Driven Approach To Member Retention Research suggests that 40 percent of credit union members would leave their credit union (CU) for another financial institution (FI) that offers innovative banking services. In this monthâs Credit Union Tracker, Gulf Winds Credit Unionâs Vice President of Payments and eServices Haley Murph tells PYMNTS how theyâre using new member feedback techniques and data analytics to predict the likelihood that members will switch â in an effort to get them to stay. |
| Synthetic Fraudâs Slow Roll Across FIs Account takeover tends to get a lot of the headlines, but synthetic ID fraud is the more insidious threat. Smart cybercriminals invest time and treasure in these slow burn frauds, GIACT CEO Melissa Townsley told Karen Webster, and financial institutions (FIs) need to start thinking out of the box if they want to beat it back. |
| The Power Of THREE: Inside Berkshire Hathaway’s New SMB InsurTech Platform Insurance is getting a makeover as digital technology ushers in a whole new way of doing business. Dave Stanard, chief small business advocate for a Berkshire Hathaway insurance platform called THREE Insurance, tells PYMNTS why the combination of Berkshire Hathway’s insurance experience, and digital direct to small- to medium-sized business (SMB) model delivers a complete bundle of SMB insurance with a three page contract. |
| | The Monday Conversation | | Visa's Bill Sheley On Whatâs Next For Push Payments Visa Direct first launched in a market ready to embrace real-time peer-to-peer (P2P) payments â and now supports more than 30 use cases covering a variety of immediate payment applications, both domestic and cross border. Visa Direct Global Head Bill Sheley spoke with Karen Webster about the three pillars of the Visa Direct strategy, the value the billions of Visa-enabled end points have for payments originators and the role that partnerships and acquisitions have, and will play, in scaling Visa Direct in the decade to come. |
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