Joining the ranks of Toys R Us and many, many specialty retailers before it, Claire’s and Southeastern Grocers both filed for bankruptcy this week. Is this what the end of an era looks like?  Read More...

When department stores introduced gift certificates, they were only for select customers. Today, they're front and center for many merchants looking to expand spend. How did they pass from the hands of the elite into the grip of the mass market?  Read More...

In a competitive retail environment, the race isn’t only to the swift, it’s also to the clever. Customers crave creative solutions for checkout, selection, financing and even testing things out, and the winners in retail will be those that offer them up first.  Read More...