Social shopping has long been the next big thing, but it hasn't quite yet lived up to its potential. That could change in a big way in 2020, as some reports indicate. Here's how Facebook, Amazon, Sephora and other brands are looking to make a strong push into social commerce.  Read More...

Buying things online is easy. Returning them when they don’t quite work out? Not so much. But Happy Returns aims to solve that — with better software and a network of physical drop-off locations for eCommerce merchants. The process doesn’t have to be friction-filled, according to the firm — and with better tech, it should be as easy to send something back as it was to buy it in the first place.   Read More...

Innovating In Cities With Electric Vehicles, Cashierless Stores

Cities are transforming their dockless electric vehicle programs, while eCommerce retailers are opening physical stores. Here’s a snapshot of how Washington, D.C.’s efforts will bring more electric vehicles to the streets, and how Indonesia’s Blibli is launching a brick-and-mortar store to provide shoppers in Jakarta with cashierless grocery shopping. Read More...