It's time to get ahead of the pack!
Your WFM Solution Alone Can’t Save You Juanita Coley, CEO & Founder, Solid Rock Consulting
Learn the four core tenets of workforce management, and how enterprises can use a holistic WFM strategy to boost customer and agent experiences. |
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Managing E911 for Compliance and Safety
Next-Generation 911 technologies can help address the challenges of a dispersed workforce, but how do you make sure you're deploying the capabilities you need, and managing them correctly? |
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Sincerely,
Eric Krapf General Manager and Program Co-Chair, Enterprise Connect Publisher, No Jitter |
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