Good evening, Join us next week on Wednesday, February 8, 2023, starting at 10:00 a.m. EST for the Patient Clinical Experience NOW Online Summit. Listen to discussions that focus on improving HCAHPS scores, addressing pain points for outpatient surgery, and enhancing the non-surgical outpatient clinical experience. Speakers join us from Scripps Health, Providence, AHN Anesthesia Institute, and IU Health. Can't make it February 8? Save your seat, and we'll send you an on-demand recording of the event. Hope you can join us! Best wishes, Erika Randall Content Manager HealthLeaders, an HCPro Brand
From: HCPro Sent: Tuesday, January 17, 2022, 10:00 AM To: Erika Randall Subject: You're Invited - Patient Clinical Experience NOW on 2/8
February Online Summit Patient Clinical Experience NOW kicks off on Wednesday, February 8, 2023 at 10:00 AM EDT! This summit will focus on enhancing the patient experience. Mark your calendar for the event. Discussions will focus on:HCAHPS scoresPain points for outpatient surgeryEnhancing non-surgical outpatient experienceCheck out session information below! Not sure if you can make it? Save your seat, and we'll send you an on-demand recording of the event.
Session Overviews: How to improve HCAHPS scores Presented by: HealthLeaders 10:00 - 11:05 AM EST Panelists:Ghazala Sharieff, MD, MBA, Corporate Senior Vice President & Chief Medical Officer for Acute Care, Operations and Clinical Excellence, Scripps Health Brooke Horne, Executive Director of Patient Experience, Providence Chris Cheney (Moderator), Senior Clinical Editor, HealthLeadersPain points for outpatient surgery clinical experience and ways to address them Presented by: HealthLeaders 11:10 - 12:10 PM EST Panelists: Jessie Monnier, Senior Director of Operations - Ambulatory Surgery Centers, Providence Helene Feingold, Patient Experience Officer, AHN Anesthesia Institute John Garcia, Director of Patient Experience, Providence Chris Cheney (Moderator), Senior Clinical Editor, HealthLeaders
Enhancing the non-surgical outpatient clinical experience Presented by: HealthLeaders 12:15 - 1:15 PM EST
Panelists: Laura Pickett, VP and Chief Patient and Family Engagement Officer, IU Health Debbie Burnett, Assistant Vice President of Clinical Operations, Scripps Health Chris Cheney (Moderator), Senior Clinical Editor, HealthLeaders
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