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| ISSUE 23 - November 2020 | |||||||||
Arm yourself with powerful communication tools for 2021.The clock is ticking. Claim your offer before 2020 ends.WhatsApp Business empowers your interactions and enhances your conversations in so many ways. Engage with your customers on a familiar and secure platform and become their go-to brand, no matter the industry. Register your brand name with CEQUENS and get: $0 setup fees. Up to 20 free customer service agent seats on CEQUENS Chat. Up to 240,000 messages in customer care message bundles. | |||||||||
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Latest highlights
We are live in Tanzania.We are glad to announce our partnership with Tigo, Tanzania's fastest-growing telecom company, which is now covered within our network of 900+ global operators. | |||||||||
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News we're proud ofEndorsed by WhatsApp as a Solution Provider.CEQUENS offers WhatsApp Business Solution along with a wide portfolio of communication services and APIs that help businesses adopt efficient technologies to enhance their business messaging experience. “Becoming a global WhatsApp Business Solution Provider is a significant step forward for our customers. We now have the tools to further promote and deploy an all-inclusive platform that caters to every industry in the most natural way,” says Karim Khorshed, Founder and CEO. | |||||||||
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A Tale of VictoryMajor messaging applications rely on CEQUENS to keep in touch with their customers. Our work with Viber began earlier this year where they decided to extend their regional reach, namely in Egypt and Qatar, using our reliable SMS APIs. Viber uses SMS to connect with their users. They also offer solid support and enhance their various services on their platform, such as account setup, account activation, multi-factor authentication, and more security measures, all through our platform. We are glad to be working alongside Viber in connecting people, accomplishing our own mission to keep the conversations going. | |||||||||
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Featured stories from our BlogEverything you need to know about WhatsApp Business in MEAAfter launching WhatsApp Business, companies in the Middle East and Africa started wondering about the service and its benefits. In this article you will learn more about this powerful communication tool and how it facilitates chatting with customers through designing automated messages, sending shipment confirmation alerts, broadcasting booking appointments, and more. A guide to improving SMS delivery rates by preventing data decaySMS is vital for a healthy marketing strategy. As consumers become more and more dependent on their phones, SMS remains as efficient as ever due to its high open rate (98% as of 2020, compared to 20% for email marketing). What happens when your text messages stop getting through? How to collect customer opt-ins for WhatsApp Business?As customer satisfaction and privacy are very important keywords in today’s digitally abundant world, WhatsApp has required businesses to obtain customer opt-ins before they can send out any sort of messages or notifications. Explore the 10 ways of attracting customers to opt-in to your conversations. | |||||||||
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