Discover What’s Possible. Your customers want a seamless experience, from the time they start engaging on your website until they drive off your lot. That takes a connected approach powered by the Dealertrack Dealflow Advantage – a workflow that extends beyond the limits of single-point providers and to an integrated online to in-store process.
Mark Vickery says to start by taking a look at what your CRM is telling your people to do. Are any of the processes outdated? Unrealistic? Flat-out wrong?
