MARCH 11, 2021

Going Digital to Improve Dealerships’ Service Departments

Industry Voices
Thanks to advances in artificial intelligence and other platforms, there are clear opportunities for improvement in a few key areas: Smarter call centers, better internal communication and more comprehensive service through augmented reality.

Insurance Makes Michigan Costliest State for Car Ownership

The average annual cost of car ownership in the U.S. is $5,264.58, Move.org says. In Michigan, the average resident pays $9,304.28 a year for their car, far ahead of second-place Florida at $6,765.22 and third-place Texas at $6,670.51.

Three Simple Things Auto Dealers Can Do to Deter Crime

Industry Voices
Your physical security strategy doesn’t have to cost a fortune. But to be effective, it does need to be multilayered, strategic and proactive.

New Audi Q4 e-tron Aims at Tesla Model Y

Originally previewed as a concept at the 2019 Geneva auto show, the fourth dedicated electric-powered Audi model is planned for North American delivery before the end of the year.