| PayPalâs Bill Ready: Retailers And Taking The Digital Path Already Worn Disintermediation is a growing threat for retailers trying to navigate an ever more digital world with large, vertically integrated players capturing more consumers' eyeballs â and their spend. PayPal COO Bill Ready tells Karen Webster that thereâs a clear â and open â road for them to take. One that paves the digital path in the store thatâs already worn â a path, Ready says, PayPalâs users have helped create. |
| For Restaurateurs and Hoteliers, Being A Step Ahead Of Mobile-Order Ahead Facebook and GDPR only underscore a key conundrum in payments: how to protect an individualâs data while delivering the best consumer experience. In the latest Topic TBD, Merchant Link CIO Scott Carcillo tells PYMNTS that the mobile order-ahead phenomenon offers food for thought about innovation and data security for those who would bring food and drink to the masses through means done digitally. |
| Paya President: Integrated Payments And What Matters Most Buy vs. build, or partner? The lines between software companies and payments firms are blurring, and answering that question often depends on whether itâs a payments or a software company thatâs asking. Whatâs clear, says Paya president Greg Cohen, is that payments is a now a strategic value add in an ecosystem where only one thing really matters: distribution. |
| | Facebook Data Scandal | | What Everyone Missed About Facebook A lotâs been written in the aftermath of Facebookâs Capitol Hill hearings last week. One thing that hasnât, says Karen Webster, is also the one thing that separates Facebook from other platforms that collect and monetize consumer data. Consumer intent, Webster says, is critical to understanding how and why consumers use tech platforms and what data is needed to deliver on that intent. Itâs also what makes Facebook so different from many of the tech platforms lawmakers have wrongly, she contends, put on their hit list. |
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