| Why The Future Of Amusement Parks May Be A Bit Of A Roller-Coaster Ride While travel has been hard hit by the global pandemic, amusement parks have taken a particularly big blow â especially seasonal operators like Cincinnati's Coney Island Amusement and Water Park. Steve Edwards, vice president of operations, tells PYMNTS about the challenges of preparing when there is so much uncertainty still about when consumer demand will return. When it does, heâs convinced that smaller parks will have an advantage. Hereâs why. |
| Subscription Commerce Tracker® |
| How Personalization Can Help Fuel The Subscriber Retention Buzz Consumers have turned to online subscriptions to get their caffeine fixes while the bulk of Americaâs 37,000 coffee shops remain shut down â with the same expectation for customization as from their in-store baristas. In the latest Subscription Commerce Tracker®, Mike Lackman, CEO of coffee subscription company Trade Coffee, explains why personalization is key to retaining subscribers in tough economic times. |
| How Recovery Could Power The Personal Robot Revolution Having a personal robot at a consumerâs beck and call has found its place in settings like hospitals, nursing homes, grocery stores and even schools, Temi Robotics, CEO Gal Goren tells Karen Webster. The key to success is building a more versatile, open-source robot that has a more human feel without a more human look. Take a peek. |
| Why Banks Will Need Microservices In The Post-Pandemic World Of Digital Banking The pandemic has shifted everything, and Jeff Bender, vice president of digital solutions at Diebold Nixdorf, tells PYMNTS that the financial-services landscape will be forever altered. But he says that’s an opportunity for financial institutions (FIs) to pivot quickly and embrace new consumer demands through the use of microservices. Here’s why. |
| Does Less Traffic At China's Mall Eateries Mean There's Less Appetite For Retail? The V-shaped recovery that some observers expected in China as the Asian nation emerges from lockdown seems a long way away so far. Chinese malls look like one economic casualty, with shops and restaurants there still struggling to attract customers. There’s no easy fix in sight, even as the Chinese government's efforts include vouchers designed to get individuals to open their wallets. Is this a sign of long-term problems to come? |
| | Mobile Order-Ahead Tracker® | | Chronic Tacos On Using AI To Fight COVID-Related Fraud Restaurants faced a tough fight even before the COVID-19 outbreak. Now, in addition to lockdowns and a tough economy, quick-service restaurants (QSRs) face an upswing in fraud and high fees from the third-party delivery apps that have become their main revenue streams. For this monthâs Mobile Order-Ahead Tracker®, PYMNTS spoke with Michael Mohammed, CEO of Chronic Tacos, about how artificial intelligence (AI) helps reduce COVID-19-related fraud â and why third-party apps make restaurants compete with themselves. |
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