Employee engagement expert Heather Younger explains that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first. Your employees will judge you by your actions, not your intentions.

“Although some leaders were comfortable with leading changes being implemented, others were not as comfortable or confident,” said Jodi Lanis, senior organization development manager. “We didn’t have a standard approach for dealing with a constantly changing work environment.”

Senior Blanchard associates—including Ken Blanchard—share their thoughts on how we can address and make progress on one of the biggest challenges we face in our work environments today.

The COVID-19 pandemic launched The Great Trust Experiment. Literally overnight, organizations extended massive amounts of trust to their employees to do whatever it took to keep their businesses afloat.

Blanchard’s new chatbot helps learners apply and master leadership skills taught in SLII by providing quick access to common questions. It reinforces key content by linking to videos, worksheets, tools, assessments, and by pushing reminders.