How can MSPs measure performance and drive success?

Today’s MSPs are taking on larger volumes of work and scopes of responsibility than ever before, often without seeing equivalent gains in respect and standing. It’s important to show leadership that you have goals and performance data that speak to your progress in achieving them. Possible focus areas include:

The Credentialing Resource Center team is currently seeking experts to review the 2020 MSP Salary Survey Report. We’re looking for MSPs, physician leaders, healthcare practitioners, quality professionals, and others with relevant experience who are willing to comment on the findings of the report and how the data reflects what they’re seeing in the field. The CRC team will credit all quotes published in the report and feature you in the report’s expert contributors section. Don’t miss this chance to get involved and give back to your peers in the profession! Email editor Karla Accorto at kaccorto@hcpro.com if you’re interested or to learn more!

We continue our discussion on planning a move toward a just culture to improve patient safety. Last month we covered setting goals, educating the public, and identifying stakeholders and champions to raise awareness of your move to a just culture. Once you've completed those steps, there are a few more steps to take on your way to a just culture.