JULY 12, 2018

“We were ahead in our thinking,” Lindsay Duffield says of bringing payment calculators and credit applications to BMW dealership websites.

For the first time, Audi dealers top the Pied Piper Satisfaction Index. In the cellar is Tesla.

As CEO of the French automaker's new North American unit, Larry Dominique says he is "looking at and for folks who think differently, think new."

Frank Ferrara offers new-age advice during a presentation entitled “The Dealership as the Neighborhood Mobility Center.”

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