The sell-by date on those turkey slices or yoghurt in the fridge is more of a suggestion, depending on your tolerance for mold. Sure, you can mask questionable smells with sauces and spices off the rack, but if your IT systems start to curdle, it’s more a sign that the well-being of the business has been suffering for longer than anyone’s realized. It’s usually not by choice to let tech frameworks and equipment fester, but when budgets are tight, tough decisions have to be made. In today’s lead story, John Edwards puts together a thorough checklist of indications when fusty IT is putting the hurt on your business. Some deterioration is expected and can be managed, but when duct tape makes its first appearance, and hastily constructed fixes are fashioned to prop up tech with one foot on the scrap heap, the consequences can be irreversible. “Once employees and customers have interacted with modern, seamless technology elsewhere, frustration with legacy systems becomes undeniable,” says Brian Jessen, director of ServiceNow strategies at iTech AG. Bottom line: keeping IT health in check is what’s going to keep business fit for tomorrow.
| Carl Friedmann, Executive Regional Editor, CIO |
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