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pets at home
How Pets at Home launched one-hour click and collect

Pets at Home now fulfils 40% of ecommerce orders through click and collect (and 24% via the one-hour option).

Joe Whitaker, Head of Digital Operations, discusses the brand’s omnichannel transformation in the Covid-19 pandemic, including change management and “winning the hearts and minds” of store staff.
 
rebecca carter
Ogilvy’s Rebecca Carter on the agency’s new health influence offering

According to data from Ogilvy Research & Intelligence, a whopping 93% of people who engage with health-related social media accounts report taking some action as a result, such as scheduling an appointment (54%). Healthcare professionals are influenced by social media, too, with eMarketer finding that 57% of physicians have altered their perception of a drug or treatment based on information from social platforms.

Last month, Ogilvy launched a new health influence offering. We caught up with Rebecca Carter, Head of Social Media at Ogilvy Health UK and Health Influence Lead, to find out more about this evolving area.
 
jack daniels beat the driver game
Jack Daniel’s gains close to 60,000 new first-party contacts with gamified content experience

The US whiskey brand partnered with Trunk BBI to spotlight its partnership with McLaren, targeting a younger audience with a branded Batak game that fostered user engagement and organic reach.
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Featured Reports
Effective Leadership in the Digital Age

This report draws on Econsultancy’s years of research into how leadership is changing in a digital world and offers useful insights and practical models for navigating the evolving landscape.
 
The Future of Marketing: The AI Opportunity

Throughout this year’s Future of Marketing survey, AI was a consistent theme. As one respondent put it, “There is excitement and also anxiety…”

But precisely how many marketers are using generative AI, and where do they believe its value lies?
 
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Upcoming Events
The Marketing Capability Leaders Forum, May 16th

Waterloo, London, 9am GMT

At Econsultancy HQ, we’ll be hosting our Q2 meet-up for senior leaders in marketing and ecommerce. You’ll hear from a panel of marketing leaders as they reveal how they have navigated transformation, placing capability at the heart of their strategies.

Please note, the forum is invite-only, so registrations are subject to approval.
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London, SE1 7ND, UK
 ‌ +44 20 7970 4322
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