How can you tell if that new martech solution is worth buying? It has all the shiny, new buzzword features, but will they do any good? Those questions cause so much agitation because frequently, you don’t know the answer until well after you made the purchase.

It doesn’t have to be that way. Gene De Libero has an outcome-driven framework for deciding on core martech purchases.

Also, sometimes it makes more sense to roll your own. To help you with that, Milton Hwang has an in-depth recipe for using AI to build a customer sentiment analysis program.

Constantine von Hoffman
Managing Editor

 
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Marketing technology

An outcome-driven framework for core martech selection

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Make smarter martech choices with a four-point framework that connects marketing needs to business outcomes and technical realities.

Marketing technology

Using AI to build a DIY customer sentiment analysis solution

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Struggling to decode survey free-text responses? You’re not alone. Discover how AI tools like Gemini turn chaos into clarity — without extra cost.

Digital advertising

Google Ads rolls out AI Max search match type

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Google Ads’ new AI Max match type gives visibility into automated search performance for clearer comparisons and more informed campaign decisions.

MarTech intelligence reports

What happens when third-party data stops performing?

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This report compares leading identity resolution platforms built to succeed where cookies, mobile IDs, and old tactics are failing.

What is SaaS SEO?

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Learn how to build a winning SaaS SEO strategy that drives traffic, leads, and revenue. Explore proven tactics for technical SEO, content, and buyer journey alignment.

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Marketing attribution

It’s time to move on from multi-touch attribution

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MTA promises precise measurement, but delivers complexity and confusion. It's time to replace it with incrementality testing and MMM.

MarTech intelligence reports

Marketing automation: overloaded, underutilized, and overdue for a reset

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It’s the backbone of your martech stack—and yet, marketing automation platforms are the most replaced tools five years running. Why? Because too many overpromise, under-integrate, and get sidelined by budget scrutiny.

B2B marketing

7 vanity metrics marketers should avoid, and 7 to replace them

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Forget the low-hanging fruit and reach for the numbers that tell you what's really working.

What else we're reading

Good reads and conversations to help good marketers get better.
 

MarTech research

Surveys and research reports to make you a more-informed marketer
  • NEW! Get the 2025 State of Your Stack Survey report by downloading the PDF, flipping through a carousel, listening to a discussion of the results or watching the keynote session from the Spring 2025 MarTech Conference — all without registration.

MarTech Intelligence Reports are in-depth, independent and indispensable. They’re designed to help marketers navigate the martech landscape with questions to ask during the buying process, vendor profiles and more.

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What they're saying

  • “Marketing teams invest in technically impressive platforms that fail to deliver practical value. Implementation drags, adoption struggles and ROI remain elusive. Why? Because ticking boxes doesn’t transform marketing operations.”  – Gene De Libero in An outcome-driven framework for core martech selection.
  • AI is an amplifier. It can’t replace the marketer’s job — it can only scale what we already do well. The real advantage comes when combining automation with intention, empathy and strategic clarity.” – Tanya Thorson in AI can’t create meaning — that’s still marketing’s job.
 

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