How to have difficult conversations at work 🚩

Managers Matter: Managing in a Hybrid Environment

How to Have Difficult Conversations in Work 🚩

Now, given the choice, being part of a difficult conversation at work is an experience you'd probably want to avoid. However, as a manager, the likelihood is you'll need to deliver difficult messages to your team at some point in your career– especially during uncertain times.

Difficult conversations can occur for a number of reasons and they aren't something that you can delegate. Whether letting someone go or handling negativity amongst team members, our Toolkit contains the resources you need to face testing scenarios with confidence, compassion and professionalism.

Letting Someone Go

ARTICLE

Managing During a

Downturn

When economic uncertainty hits, managing gets even tougher. You're expected to keep morale high and productivity steady, even when your team is likely very anxious about their job security. This 10-minute read discusses the three key areas managers should look at when leading during a downturn:

• Communication: how to stem rumours and keep your team in the loop.

• Morale: how to look for signs of stress and cost-effective ways to improve mood.

• Focus: overcoming distraction by setting goals and leading by example.

Lead by Example

ARTICLE

How to Deal With

Discrimination

Nobody should have to experience discrimination, least of all in their place of work. As a manager, upholding fairness and equality within your team can and will promote many benefits - above all protecting against discrimination is a legal requirement in many parts of the world. This important 14-minute article examines:

• What discrimination is and how to

recognize it.

• How to guard against discrimination

in the workplace.

• Handling discrimination complaints

and concerns.

Protect Your Team

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Learn to be more productive and work smarter, not harder!

Join the Club by Monday, August 22 to get your workbook.

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Top Resource: What is Leadership?

Looking for some further reading? We're shining a spotlight on some of our top resources.

Perform. Manage. Lead – with Mind Tools

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