| We have two posts about AI today — one about today’s reality and the other about expectations of what it might be. In the first, Carrie Mahon, CMO of Unanet, walks us through the implementation of AI for her marketing team. She covers it all: From ideation to experimentation to how they chose a vendor and more. The biggest surprise to me was her essential-must-have-before-doing-anything item: An organization-wide AI policy. Next up is Scott Gillum explaining what he’s learned from his experience building AI-assisted business tools. He says that despite impressive gains, AI tools remain narrow and flawed — an “artificial human intelligence” with enduring human limitations. Constantine von Hoffman
Managing Editor | 