For you this week: We see how unifying data across your business makes AI smarter and sales agents happier. Then we check in with Oracle for Startups in The Land of Startups, and hear the story of how Atlanta’s cloud game plan paid off ahead of Super Bowl LIII. — Jeff Erickson, Oracle |
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Three Steps to Using AI to Sell Tractor Parts and More | Step 1: Unify customer data across the business. A service agent needs to know if a customer “just ordered a new tractor, so he doesn’t mistakenly offer her discounts on a backhoe attachment,” says Oracle Global Vice President Joe Fuster, who is discussing the topic at Oracle OpenWorld this year. “But the only way an agent would know that is if the sales application was integrated with the service app.” The next two steps. |
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| | These Startups Are Shaking Up the Enterprise | Ever tried a chat app that doesn’t speak your language? BotSupply solved this shortcoming by extending Oracle Digital Assistant to more than 30 languages using its unique natural language processing. The company's technology helped Oracle sales teams across the globe close deals. Oracle’s Mamei Sun shares this and other stories from the Oracle for Startups program, plus advice from Oracle founder and CTO Larry Ellison. |
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Events | Oracle Code One 2019 September 16–19 | San Francisco |
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| Oracle OpenWorld 2019 September 16–19 | San Francisco |
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| Launch of the Oracle Cloud Region in Switzerland September 24 | Zurich |
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| Experience Autonomous: Dedicated Infrastructure September 24 | Online |
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| Hands-on Workshop: Experience Oracle Autonomous Cloud Platform October 30 | Dublin, Ireland |
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