APRIL 2023
Improving Engagement and Retention through Better Work Conversations
“Leaders are getting a little anxious that people aren't producing as much as they need,” says Dr. Vicki Halsey, vice president of applied learning for The Ken Blanchard Companies. “At the same time, people are overwhelmed. They feel like they're being asked to do a lot.”
Bridging that gap requires exceptional communication skills, says Halsey.
“Organizations have struggled to replace people lost during the Great Resignation and post-Covid, but the work has continued to increase. Many people find themselves doing two jobs instead of just one. Workers are feeling undervalued and underappreciated. And most leaders are feeling the same!
“With everyone crunched for time and being held accountable for unrealistic targets, many leaders are starting to implement processes, lean into targets and deadlines, and push a little more for ‘Let's get this stuff done.’ What might be forgotten, though, is that it's a person who needs to get it done.”