WardsAuto Dealer Fixed Ops
 
WardsAutoDealer Fixed Ops Edition

JULY 28, 2022

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Accelerating End-to-End Customer Experience Enhancements

Cohesive customer and vehicle data can improve a vehicle’s resale value.

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Keep Customers Satisfied
With so many different service options in the market, your customers can pick and choose the experience that’s most convenient for them. Our new guide will give you actionable strategies to create a customer experience competitive advantage that drives profit with satisfied customers who keep coming back. Get the Guide

Slash Reconditioning Time to Save Costs, Boost Profits

Rapid Recon software allows dealers to monitor each step of reconditioning.

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Automated Recall System Protects Dealers From Costly Liability

AutoAp alerts dealers to issues and allows them to collect OEM repair fees.

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AutoNation, Lithia Report Higher Q2 Fixed Ops Results

Both retail groups note a familiar pattern in fixed ops results as the industry recovers from the pandemic: higher customer-pay work as customers drive more, and doing more work customers had postponed.

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Repair Shops Turn to Technology to Combat Disruption, Drive Scale

With growing labor shortages and increased demand for vehicle repairs, shops need to consider increasing their use of technology systems to keep up with repair cycles.

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