‘Keep it simple’ is the usual refrain when the prospect of complication threatens to bring on an unfavorable outcome or upset harmony. But in the current age of exponential advances in tech, especially agentic AI, complexity is name of the game. The orchestra keeps getting bigger, so developing the means or platforms to conduct data and agents to get the best possible results is, in essence, the simple motive, but CIOs are still hearing dissonance, as well as feeling the weight of expectation. “AI has to have access to data in order to make decisions, and it has to have the ability to actually take some kind of action,” says Gartner senior director and analyst Andrew Humphreys. “An agent is useless if it can’t have access to data, and it can’t make a decision.” Yet there’s daily measurable progress in this area as enterprises build more agents to run interwoven business processes, and in today’s top story, Grant Gross explains how this plan of AI orchestration and integration, with human input getting gradually phased out, is being realized.
| Carl Friedmann, Executive Regional Editor, CIO |
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