Mass layoffs that began with the closure of restaurants, bars and stores have started reaching highly skilled workers. State and city governments are furloughing workers as revenue plummets, corporate lawyers are seeing demand for services evaporate and health care workers not involved in battling the coronavirus are losing jobs.

Managers should be using technology to engage and recognize employees who have transitioned to remote working, writes Cord Himelstein, vice president of marketing and communications at HALO Recognition. Encourage employees to use collaborative software for informal conversations, recognize birthdays and other milestones during virtual meetings, and don't forget the recognition systems your company already uses.

Some employers have set up emergency accounts funded by donations to help laid-off employees pay for food, rent and other necessities during the coronavirus pandemic. "We started with employees who aren't eligible for government assistance and who have urgent needs," says Kara MacKillop, Canada Goose's executive vice president for people and culture.

Data shows 3.7 million students earned undergraduate credentials in the 2018-19 school year, up from 3.4 million in the 2012-13 academic year, according to a report from the National Student Clearinghouse Research Center. The report comes as some colleges are expecting a decline in enrollment of students age 24 and younger, because of various factors, and some are looking to recruit adult students, those age 25 and older.

Not all leaders are extroverts, and several entrepreneurs, reflecting on the traits needed to lead effectively, share how introverted leaders can use their natural skills. Nicholas Bull, co-founder of Propaganda Premium E-Liquid, relies on his ability to listen and connect with his staff, while Shaun Conrad, founder of My Accounting Course, says it's easier for introverts to develop real expertise in their fields.