Discover how AI is reshaping customer interactions and solving contact center staffing challenges at our upcoming webinar next week. On October 9th, we invite you to explore the latest trends and technologies driving this transformation in an exclusive webinar designed to highlight the immense value AI can bring to your contact center operations.
Our expert speakers Robin Gareiss, Metrigy CEO and principal analyst, and Elizabeth Tobey, Head of Marketing, Digital and AI at NICE, willlead you through deploying copilot solutions to elevate your contact center's performance.
Learn about: -- Key differences between agent augmentation and supervisor augmentation. -- How AI copilots improve efficiency and enhance customer experiences. -- Ways AI can optimize decision-making in real-time to drive better outcomes. |
