The Payment Shift: What Consumers and Businesses Really Want

Wednesday, 4 June 2025 | 17:00 - 19:30 CET | In-person only at The Hotel

Consumers and businesses in Europe are embracing digital payments at record speed, searching for even more innovation, security, and convenience. Policymakers and the payments industry are working in lockstep to ensure Europe’s leadership in the future of payments.

With so much innovation, what are the latest trends in payments, and what can we expect by 2030? What drives consumer and merchant preferences? How can we further encourage industry and policy to promote Europe’s competitiveness?

On June 4, Payments Europe will host a payments summit to explore these topics and unveil its latest research on consumer and merchant preferences, drawing insights from 13,000 consumers and 3,750+ businesses across 15 European countries, namely Austria, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Spain, and Sweden.

Here’s a sneak peek:

- 72% of merchants in Europe prefer digital payments over cash

- 87% of European consumers believe that today’s payment options meet their needs

- 91% of businesses say digital payments are essential, and 61% of consumers believe accepting them should be mandatory

Be the first to explore what’s shaping payments in Europe today.

Schedule:

17:00 – 17:30 Registrations
17:30 – 17:35 Welcoming remarks
17:35 – 17:45 Keynote
17:45 – 17:55 Presentation of Payments Europe’s newest research
17:55 – 18:30 Panel discussion
18:30 – 20:30 Networking reception

This event is organised by Payments Europe with Euractiv as a Media Partner.

Please note that this event is in-person only and will not be live-streamed.

Find out more.