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| | | Though professing a commitment to continuous improvement, they never really grasp what it’s all about. |
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I love process, but lately I've been thinking more about the importance of choosing the right person for the job. |
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It's critical to train and engage the people who most workers report to and communicate with. |
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Leaders must achieve great management results, so what’s the difference really? |
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Top reads addressed topics from gemba walks and tennis ball challenges to winners of manufacturing excellence. |
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From the IW archives: Even a well-intentioned leader can frustrate, demoralize and stymie energetic and conscientious workers if the leader lacks an understanding about his/her role in leading a "huddle meeting." |
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The lean mindset that is so valuable in improving the work on the shop floor is just as valuable in improving the work in the office. |
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