IT Leaders Answer: "What's the best IT resource you've ever come across?"

Here Are the 16 Best Resources Recommended By IT Leaders

BetterCloud | We wanted to know where forward-thinking IT professionals find the best information, tools, and training. So we turned to the members in BetterIT, our IT-focused community, and asked them: "What's the best IT resource you've ever come across?" Here's a handy list of the resources they recommended.

The Exact Steps Taken By One Director of IT During and After Yesterday's Google Docs Phishing Attack

Scott Adamson | This excellent post from Scott Adamson, Director of Technology for Friends Seminary, details how he used BetterCloud yesterday to discover, blacklist, audit, and set a policy for a rogue third-party G Suite connected app.

Security Design: Stop Trying to Fix the User

Schneier on Security | According to Bruce Schneier, "The problem isn't the users: it's that we've designed our computer systems' security so badly that we demand the user do all of these counterintuitive things. Why can't users choose easy-to-remember passwords? Why can't they click on links in emails with wild abandon? Why can't they plug a USB stick into a computer without facing a myriad of viruses? Why are we trying to fix the user instead of solving the underlying security problem?" Thanks to Adam C., a member of our BetterIT community, for sharing this article.

You Should Know: Were You Affected By a Recently Released Data Breach of 457,000,000 Accounts?

Reddit | In December 2016, a huge list of email address and password pairs appeared in a "combo list" referred to as "Anti Public." The list contained 457 million unique email addresses, many with multiple different passwords hacked from various online systems. The list was broadly circulated and used for "credential stuffing," that is attackers employ it in an attempt to identify other online systems where the account owner had reused their password.

ICYMI: Automatically Send Follow-Up Emails with This Chrome Extension

BetterCloud Monitor | Given our busy day-to-day schedules, it can be easy to forget to send an email or follow up with somebody. To avoid those missteps, you can use a Chrome extension called Followup.cc.

BetterCloud Now Connects with Salesforce

BetterCloud | Connecting to Salesforce in BetterCloud allows you to audit and manage your domain's Salesforce user accounts in the BetterCloud Users List grid. You can also configure customized alerts and automate Salesforce management actions with BetterCloud Workflows.
Salesforce Actions now available in BetterCloud: Deactivate User, Set User’s Manager, Set User’s Name, Set User’s Employee Number, Set User’s Division, Set User’s Department, Set User’s Company, and Set User’s Title.
Salesforce Alerts now available in BetterCloud: Administrator Count Exceeds Threshold, Users with No First Name, Users with No Title, Users with No Department, Users with No Manager, and Users with No Phone Number.
This the fifth BetterCloud integration and our latest step toward comprehensive multi-SaaS managment. If you would like more information, just reply to this email!

How Machine Learning in G Suite Makes People More Productive

G Suite | "According to a Google study in 2015, the average worker spends only about 5% of his or her time actually coming up with the next big idea. The rest of our time is caught in the quicksand of formatting, tracking, analysis or other mundane tasks. That’s where machine learning can help."

Outbound Team: Welcome to the Zendesk Family

Zendesk | Today Zendesk announced its recent acquisition of Outbound. Outbound enables businesses to automate and deliver relevant messages across web, email, and mobile channels, and to better measure their effectiveness.

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