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| White Paper: Genesys The contact center as a service (CCaaS) market in North America is growing rapidly. CCaaS or cloud contact center solutions offer functions and capabilities that are similar to those required to operate call and contact centers as on-premises contact center infrastructure (CCI), except that they are delivered as a service and paid for on a monthly subscription model. Read More ▶ |
| Snap is making itself accountable to shareholders by reprioritizing its decisions for growth. These changes impact company culture and the entire user experience. Read More ▶ |
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| The Scimitar RGB gaming mouse revolutionizes game play with its Key Slider control system, 12 mechanical side buttons, and pro-proven 12,000 DPI optical sensor. It’s purpose built to deliver the ultimate MOBA and MMO gaming experience. Read More ▶ |
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| Valmont Industries’ CIO, John Kehoe, discusses how taking an enterprise view allows IT to be more strategic. Read More ▶ |
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| With the release of its HDP 2.6 Hadoop distribution, Hortonworks seeks to help you boost the performance of SQL interactive queries and optimize their existing enterprise data warehouse investments. Read More ▶ |
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| When Windows 10 came out in July 2015, many enterprises said they’d adopt it in 18-24 months. That would be right about now. All indications are that Windows 10 is hitting its stride in business, in many cases ahead of schedule. Read More ▶ |
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| From the Know It All to the Overwhelmer, succeeding beneath a bad manager takes strategy and finesse Read More ▶ |
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| Microsoft is also adding several under-the-covers changes that may not be as showy, but are equally important. They affect the underlying way that the OS works, and how you may use it on a more technical level. Here are 10 that you should be aware of. Read More ▶ |
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| Windows 10 Creators Update, the latest version of Microsoft's new operating system update, offers some interesting new features worth knowing about. Read More ▶ |
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| White Paper: Dyn Inc Nearly all (89%) organizations report experiencing an internet disruption in the past year. Over a third of them said it was "crippling" to their business. With a diversified network and the volatility of the internet on the rise, its time to understand where your infrastructure is most at risk and how can you build for resilience. This 2017 Spiceworks Research Report gets to the heart of the matter. Read More ▶ |
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