Learn where retailers should focus their efforts for 2023 and beyond.
| | | Make the sale with the latest digital trends for retail.
Nearly 75% of customers want to be delighted by great personalized experiences, but just 18% claim that the retail companies they’ve interacted with recently have met that standard. Shoppers expect their experiences to be seamless online and offline, but the interplay between physical and digital makes it even more challenging to personalize every touchpoint in the customer journey. Adobe and Econsultancy surveyed hundreds of retail industry leaders to find out what they had planned for the coming year. Read 2023 Digital Trends — Retail in Focus to discover which digital trends will keep your customer coming back for more. | | |
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