Cause and effect are the holy grail of marketing. Figure out what got someone to make a purchase, and you’ve got the whole problem licked. Marketers know the “what” is usually many things — an ad, a recommendation, earned media and much more.
Multi-touch attribution systems were supposed to tell us what went into the “what.” MarTech contributor Tom Leonard explains why they don’t and what you need to use instead.
Constantine von Hoffman
Managing Editor