It's not the destination that matters. It's the change of scene. | | Marco Ramius ain't no magma displacement. The Hunt For Red October. 1990. (Paramount Pictures) | | | | “It's not the destination that matters. It's the change of scene.” |
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| rantnrave:// Since REDEF's inception, I've ranted about airlines in the UNITED STATES and I've used social media to bring issues affecting me (and other passengers) to a public forum. They want you to move to direct message but that kills your leverage. There are systemic issues. Not letting you make last minute changes online and thus having to call and sit on long wait times. Computer systems at the gate, online, airport monitors and apps seem to be totally out of sync. In fact, I've found putting the airline and flight number into GOOGLE gives you way more accurate information. Boarding planes that can't take off. Pilots and crew that don't update passengers. Burned out gate agents and flight attendants. And those agents are often given literally no information while on the firing lines with passengers. Even the new extra add-on charges for services makes you feel nickeled and dimed. If a ticket was slightly more money would I feel less annoyed? Short connection times. Unwillingness to book you on another airline if your flight is delayed until 4+ hours (at which point, you've missed the other flight). Overbooking on purpose. An airline is an expensive business. It's complex. But often the treatment of passengers with real issues is punitive. And the executives tone deaf to their employee base and customers. I find very little recognition of the stress travelers feels from the traffic in the airport (LAX is insane) to baggage check/claim, TSA, gate waits, runway waits, etc. I don't really know much about the business. I know it's stressed. Being self-aware and customer-first focused is the only way. I do feel for the employees as they often crack or are rude due to pressure. We need to be aware of that too. But the industry has real issues... Reading about the TV advertising upfronts this week. Lots of talk about engagement at TV being better than FACEBOOK or YOUTUBE. I get it and FOX's JOE MARCHESE makes a good point. But I also want to hear more about the networks pressuring the cable companies for better ad technologies. Personalization. Multiplexing. Some of these cable boxes seem to do less than my COLECOVISION. The interactive advertising capabilities of the biggest licensors of content are still pretty bad... BEN HOPKINS of PWR BTTM was accused of sexual assault and the queer punk community responded quickly and harshly. Was the response fair? Was it right? Would/should other music communities have done the same? MusicSET: "PWR BTTM's Crime and Punishment"... I'm not a patient person and I don't read minds... Super interesting, if true. If not, a great narrative for a thriller. It's like the entire WHITE HOUSE has a flower pot on its terrace with a flag in it... Happy Birthday to | | - Jason Hirschhorn, curator |
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| I co-founded a software startup in December. Each month, I send out an update to our investors to keep them updated on our progress. But the past month was a bit different -- our industry (retail) is going through a transformation. | |
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"The Godfather's" cast, director reunite, at the 2017 Tribeca film festival. | |
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In stark contrast to President Trump’s “America First” mantra, the “One Belt, One Road” plan aims to remake global commerce in China’s image. | |
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A conversation about YouTube with C.E.O. Susan Wojcicki. | |
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Gov't once feared, now starting to embrace games. | |
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I have a theory that much recent tech development and innovation over the last decade or so has had an unspoken overarching agenda--it has been about facilitating the need for LESS human interaction. It’s not a bug--it’s a feature. | |
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The metastasizing Ailes affair is spilling over into the politics of New York City, Virginia and the White House. | |
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Rachel Kaadzi Ghansah goes behind the curtain with the ultraprivate creative genius. | |
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Refused admission by public universities and unable to get funding from private ones, aspiring students find another way. | |
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What if malware or ransomware gets into your pacemaker? | |
| What can doctors do to ease emotional pain? The physicians of ancient and medieval times found many plants and plant-derived substances (ie, drugs) that soothed mental as well as physical ills. Rarely did they draw a line between the psychological... | |
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James Comey stood up to the chief executive when it counted. Others must do the same to restore faith in the rule of law. | |
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Consumers' growing disdain for commercials is forcing TV networks to adapt. | |
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Amid subscriber losses and massive changes to the cable industry, ESPN is making sweeping changes to its flagship brand SportsCenter. Most notably, it's launching digital-first updates called SportsCenter Right Now. | |
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Bush and Obama, in their different ways, both felt they were trying to uphold and advance our values. What did it get them? Mostly backlash. Is Trump on to something? | |
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Excerpted from "Meet Me in the Bathroom: Rebirth and Rock and Roll in New York City, 2001–2011," by Lizzy Goodman. | |
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All Eric Thames needed was time, pure time. | |
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The WannaCry attack shows how petty criminals can adapt leaked intelligence tools to their uses. | |
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"The New York Times is not going to build a self-driving car, but if we see that technology as being inevitable, we should have a strategy for how The New York Times will fit into it." | |
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The social media strategy at Santander UK isn’t concerned with fan growth or sharing a quirky promotional post. Instead, the focus is on understanding how people might bank or use chatbots on social networks that command more of their time online. | |
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There are few products in China as influential as WeChat. The Chinese social app dominates the daily life of its 889 million monthly active users -- a third of them spend more than four hours on it every day. | |
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Rethinking scale for social networks in the era of app inundation. | |
| | | | "I'm at my best in a pitch black room. Hold on tight baby. You'll feel the power soon." |
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