Plus, do you set New Year’s resolutions? Tell us why—or why not.
| | Hi John, You may recall that 2009 was an economically rough year for many people. Today's story, published in 2009, comes from the late Kerry Patterson, reflecting on a particularly tough Christmas he experienced in 1956. We will not publish Crucial Skills December 25 or January 1, so we’ll see you in the new year. May your holidays be warm and bright!
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| | | Stumbling on Christmas | by Kerry Patterson |
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| | The year 1956 was a hard one for the Patterson family. One evening Dad came home from work at the lumber mill in so much pain he could scarcely drag himself out of the car. He had tripped at work and hurt his back. Worried about his paycheck at the end of the week, Dad pulled himself to his feet and gutted it out until the end of his shift, despite a pain that (we later learned from a coworker) was so gut-wrenching he almost passed out several times. |
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| | | | FEATURED | Survey: Do You Set New Year’s Resolutions? | Have you ever set New Year’s resolutions? Are you planning to do so this year? We'd love to hear about your past experiences and future goals in this five-minute survey. Those who fill out the survey could win a $50 Amazon gift card. Congratulations to our latest winners: Deborah S., Dan P., and Ricci K.!
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| | FEATURED | Save up to $200 on a Public Course | Only two more weeks to save on 2025 public courses. Register before December 31 to lock in your savings. Use checkout code ROLLBACK1 to save $100 on virtual and certification courses, and ROLLBACK2 to save $200 on in-person courses. | | |
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| | Jan 13–17 | Crucial Conversations® for Mastering Dialogue | Join us live online and learn how to:
Resolve conflict. Speak your mind truthfully and tactfully. Reach alignment when stakes are high and opinions vary. Navigate the most important interactions at home and work. | | |
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| | | Giving is more joyous than receiving, not because it is a deprivation, but because in the act of giving lies the expression of my aliveness. | | | |
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