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ConnectedEconomy™ Report

119 Million U.S. Consumers Now Get Healthcare Online and In Person

Forty-six percent of U.S. consumers now engage with healthcare providers online and in person — and that number keeps growing. The newest PYMNTS "ConnectedEconomy™ Report," surveyed 2,735 consumers to find out how omnichannel habits are reshaping healthcare, like they have done with retail.

Global Innovators in Payments Series

Large Fleets, Open Innovation and Payments Will Drive Future of Mobility

From paying at the pump to automated valet parking at the garage, Kevin Mull, director of mobility solutions at Bosch, tells Karen Webster that the future of connected car innovation depends on an open ecosystem with collaboration between OEMs, tech providers and government agencies.

Order Fulfillment Options

Curbside and In-Store Pickup Rewrite Rules for Shopping, Payments

Although once viewed as temporary fixes to the pandemic's restrictive rules on business, these same-day order fulfillment options have not only become permanent retail fixtures, but they're often preferred options for many consumers on the go, Bank of America SVP of Product Management Nicolle Wilson told PYMNTS.

Restaurant Innovation

Subway Footlong Pass Shows Power of Menu-Item Subscriptions

At a time when many retailers and brands are struggling to keep members and subscribers on board, the sandwich-maker's subscription success story is a reminder that consumers will still spend when they feel like there's real value.

Retail Solutions

Digital Storefronts Level the Playing Field for MENA Retailers

Selling online helps brick-and-mortar merchants boost sales, but managing those separate payments flows can be a challenge. Sanad Yaghi, co-founder at UAE-based firm Dukkantek, tells PYMNTS that digital storefronts can eliminate those back-office hassles and help manage their online and offline operations in real time.

CFOs

Digital Disruptors Demand CFOs with Skills to Build Teams, Infrastructure

Gaurav Wadhwa, chief financial officer at Vesttoo, says CFOs need to know two big things to succeed: The first is about the tech stack, the second is about the team.

Data Brief: Grocery Customers

While 73% of Shoppers Buy Fresh Groceries, Just 57% Purchase Packaged Food

The findings come from PYMNTS survey of nearly 2,700 Americans which also showed that, regardless of income brackets, grocery shoppers value freshness over speed when it comes to the supermarket.

70% of Western Global Merchants See Payments Localization Cutting APAC Cart Abandonment In Half

The optimistic outlook comes in the "Emerging APAC Opportunity" report and features the insights of 500 business leaders from the U.S., U.K. and Canadian — 70% of which said the growth-crushing cross-border cart abandonment rate would greatly improve once currency conversion frictions were removed from the checkout.

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Best Of Yesterday 

T-Mobile Says 5G and Embedded Payments Set to Unlock New Connected Retail Experiences

Two-Thirds of Businesses Say New Tech Can Improve Cross-Border Payments

Instant Digital Tip Payouts Boost Restaurant Worker Pay by as Much as $4/Hour