Why Kohl's Is Sticking With Amazon; Plus, Making The Right Pivot To Stay In The eGrocery Race; And Why OYO Is Shrinking
 
 
 
 
 
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January 14, 2020
 
 
 
 
  Shop Talk®
 
 
 

Parlaying A Pivot Into Digital Delivery Success

 

Digital grocery wasn’t a crowded space when Good Eggs started out in 2011 — but it grew so quickly that the grocery delivery startup nearly went under after its first expansion attempt. The business licked its wounds and came away with strong learnings about its core customer while surviving in the Bay Area, CEO Bentley Hall tells PYMNTS. And it’s once again considering expansion, though with a more thoughtful, focused approach this time around.

 
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As Retail Tech Advances, Associates Become More Important
 

The robots haven’t taken over yet — at least when it comes to retail. In fact, as recent developments within commerce and at the ongoing NRF conference show, retail associates are becoming more important and taking on vital roles, as omnichannel selling takes center stage. Let’s go behind the scenes of this retail associate revival.  Read More...

 
  Subscription Commerce
 
 
 
Crafting eSpecialty Food Boxes For Avid Home Cooks
 

Ambitious amateur chefs are always looking for the next new ingredient to include in their dishes — and, as it happens, eCommerce innovators are curating boxes of specialty foods for them. Take Ben to Table, which offers curated boxes through subscriptions or one-time purchases. Ben Simon, the company’s founder and CEO, tells PYMNTS how it curates essentials and delicacies from around the world.  Read More...

 
  Today In Data
 
 
 

Investing In Health And Product Authenticity With Retail Innovation

 

Retailers are investing to ensure that products are genuine and that consumers are healthy, as Mercari rolls out an authentication service and VillageMD teams with Walgreens to offer primary care. How is Mercari allowing customers to verify the legitimacy of their products, and how will VillageMD’s clinics be designed?  Read More...

 
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