| In our latest study on how advisors approach technology and digital transformation, Next-Gen and Established Advisors portray a surprising number of similarities. It may be due to the COVID-19 pandemic and the ensuing work-from-home revolution. But a reliance on technology has spread rapidly in both groups. After all, there really isn’t much of a choice – for firms to thrive in the current environment, tech is a critical differentiator. The study uncovers several key differences in both approach and value proposition between Next-Gen and Established Advisors. While both groups invest in technology to improve productivity and provide a better client experience, Next-Gen Advisors are much more likely to invest in tech to differentiate from competitors. |
| RBC Clearing & Custody, a division of RBC Capital Markets, LLC, Member NYSE/FINRA/SIPC. |
