Kate Hall is the Executive Director of the Northbrook Public Library, a Library Journal 5 Star Library located in northern Illinois. Prior to this role, she served as a teen librarian, youth services manager, and director at various Chicagoland libraries for over 20 years. She co-authored the Library Director’s Toolkit that has become a great resource for library leaders. We are so honored to have her share her expertise in three upcoming courses:

Customer Service Training for Frontline Staff

Managing Conflict with Colleagues and Patrons

Library Management Training

Join as a Group

Group Rates

Request a discount for groups of 3 or more and work with your colleagues on a project for your library.

Credit Packages

Dedicate a portion of your annual PD budget, towards seats in our courses, and receive 25% off our lowest price for each seat.

Allocate seats to staff as needs arise over a 12-month period of your choosing.
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