WardsAuto – Customer Experience Edition
WardsAuto The Big Story - Dealer Issue
 

OCTOBER 19, 2017

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Lightning-Fast Dealership Follow Ups Can Creep Out Customers

Leads that are followed up within 15 minutes to an hour show the highest appointment-conversion rates, according to a TrackBack analysis.

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Three Ways to Court Modern Car Buyers

Take customers from initial online research to final sale faster and more efficiently than ever before.

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Car-Shopping Activity Takes a Holiday of Sorts on Columbus Day Weekend

The last 3-day holiday weekend failed to provide the razzle-dazzle such periods often do for the auto industry.

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Facebook Messenger Bypasses Buying Barriers

How do you create a barrier-free car buying experience for customers, especially when everything about the process can be done on a mobile device? This CBT Automotive interview explains.

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