The fresh food delivery market could grow to $17 billion by 2020. As a result, shared kitchens — like Kitchen United in Pasadena, California — are focusing on catering to the off-premise dining needs of restaurants, particularly those that serve customers through platforms such as Uber Eats and Grubhub. Kitchen United CEO Jim Collins tells PYMNTS about the types of restaurants seeking to share space — and how shared kitchens can be designed with the needs of delivery drivers in mind.  Read More...

Merchants often miss out on digital sales and struggle to overcome the friction of converting shoppers to buyers online. They lose nearly $200 billion in revenue annually due to friction in the checkout process, but merchants can make changes to their websites to increase conversions and make those sales. Here are five features retailers seeking to drive conversions can add to their eCommerce platforms.  Read More...

As commerce channels expand, so do tokenized account credentials and the complexities of managing a single view of the customer for the merchant. CyberSource SVP Andre Machicao tells Karen Webster that Visa’s global rollout of its Token Management Service aggregates payment tokens across all shopping channels and puts the power — and sales upside — of that single view of the customer in the merchant’s hands.  Read More...