| Assessing Your Net Promoter System Thousands of companies around the world have adopted the Net Promoter System®. But how well is it really working at these organizations? We have studied about 130 of these companies and asked them to rate on a 0-to-10 scale how successful the system has been at helping them improve their business. Our findings: Companies that had adopted more best practices gave higher ratings. Our data shows three big points of distinction, points that may help you focus your investments and make your Net Promoter System more effective than it is today.
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