Offshoring jobs in the telco industry is a failed strategy and mainly responsible for the temporary 1500% increase in consumer complaints over Internet services, as announced by the Telecommunications Industry Ombudsman, Macquarie Telecom group executive Luke Clifton claims.



Optus is now allowing customers to connect to its mobile network using an eSIM via an app on their phone, claiming it is the first mobile provider in Australia to allow it.

A day after Microsoft's cloud services but the dust, Apple followed in its wake with a three-hour outage affecting iCloud, Apple TV, Apple Music and other apps.

The ranks of Australian startup Silicon Quantum Computing (SQC) have been boosted with the arrival of former Google quantum scientist John Martinis.

The Department of Foreign Affairs and Trade has demonstrated how adept it is at digital operations by leaking the private email addresses of about 1000 Australians who are stranded overseas due to the coronavirus pandemic.

Australian businesses have a heightened concern for security with the adoption of hybrid cloud, with 84% citing it as a barrier to moving apps to public cloud, according to a new research report.

Secure coding company Secure Code Warrior has released Secure Code Bootcamp, its free mobile application that encourages secure coding practices.

American cloud software firm Blackbaud has back-flipped on a statement it made after a ransomware attack, saying on Wednesday that the attackers had actually managed to gain access to customer data.

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