April Online Summit

Patient Financial Experience NOW kicks off on Wednesday, April 19, 2023 at 10:00 AM EDT. This online summit will focus on how to simplify the patient financial journey – mark your calendar for the event!

Discussions will focus on:

• Eliminating bad debt
• Perfecting pre-service collections
• Patient education

Check out session information below! Not sure if you can make it? Save your seat, and we'll send you an on-demand recording of the event.

Bettering the Post-Service Experience by Eliminating Bad Debt
Presented by: HealthLeaders
Sponsored by: Flywire
10:00 AM - 11:05 AM EDT

• Christy Pehanich, AVP of Revenue Management, Geisinger Health System
• Melva Lujan, Head of Financial Counseling, Nor-Lea Hospital
• Amanda Norris (Moderator), Revenue Cycle Editor, HealthLeaders

When the Final Bill Isn’t Enough: Best Practices for Perfecting Pre-Service Collections
Presented by: HealthLeaders
Sponsored by: Waystar
11:10 AM - 12:10 PM EDT

• Viola Babcock, CFO, Gove County Medical Center
• Lee Ann Lumbert, Revenue Cycle Director, Henderson County Community Hospital
• Amanda Norris (Moderator), Revenue Cycle Editor, HealthLeaders

Examining the Key to a Positive Financial Experience: Patient Education
Presented by: HealthLeaders
12:15 PM - 1:15 PM EDT

• Savanah Arceneaux, Director of Pre-Service and Financial Clearance, Ochsner Health
• Mary Neal, AVP of Revenue Cycle, Ochsner Health
• Amanda Norris (Moderator), Revenue Cycle Editor, HealthLeaders